Return Policy | NAVY Hair Care
Thank you for your purchase. We hope you are happy with your purchase. You may return new, unused items to us for a full refund only . Please see below for more information on our return policy.
All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging, and mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return . Please allow at least seven (7) days from the receipt of your item to process your return . Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● A $3.00 restocking fee will be charged for all returns .
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This return policy was created using Termly's Return and Refund Policy Generator.
As a team, we asked ourselves, “where is NAVY heading?”
The answer was clear: the future. Remaining anchored to our foundations, never forgetting who we are or where we’ve been. We turned our gaze to the stars and all the uncharted space; and what was revealed? What came into view? What was discovered? A Universe!
A NEW universe where what we’re building holds infinite creations, has stellar innovation and the best part, it revolves around YOU. Come join us as we launch into this new dimension, after all, we couldn’t and can’t do it without you. We have evolved to a collaborative.
The NAVY collaborative — born under the stars, perfected by NAVY.